# September 7, 2026

### ElevenAgents

- **Workspace-wide conversation tickets**: Added [List workspace tickets](/guides/changelog-api-reference-triage-tickets-list-for-workspace) to retrieve conversation triage tickets across accessible agents. Filter by status or assignee and use cursor pagination to retrieve up to 100 tickets per page.
- **Dynamic variable conversation filters**: [List conversations](/guides/changelog-api-reference-conversations-list) and [Text search conversation messages](/guides/changelog-api-reference-conversations-messages-text-search) now accept repeatable `dynamic_variable_params` filters. Use `name:op:value` with `eq`, `gt`, `gte`, `lt` or `lte`; comparison operators require numeric values.
- **Twilio answering machine detection**: Outbound telephony and batch call configurations now support optional `twilio_machine_detection`. Choose `enable` for an early human-or-machine verdict or `detect_message_end` to wait for a voicemail greeting to finish. Results arrive through the new `answering_machine_detection` webhook event.
- **Data collection value constraints**: Data collection properties can now use `allowed_values` to name a dynamic variable containing the permitted values. The previous `allowed_values_dynamic_variable` field is deprecated.
- **Agent metadata**: [List agent branches](/guides/changelog-api-reference-agents-branches-list) responses now indicate when a draft was created and whether it predates the branch tip. Agent and Speech Engine summaries now require `voice_id`.
- **Knowledge base source URLs**: Agent RAG query chunks now include required nullable `source_url`, containing the tracked URL for URL documents.
- **Agent response attachments**: `agent_response` WebSocket events now include optional `attachments`. Each attachment requires `url` and `name` and can include `mime_type`.

### Workspaces

- **API key platform limits**: Service account API key responses can now include enterprise `platform_limits` for credits, Professional Voice Clones, and TTS, Dubbing, and Music concurrency.

### SDK releases

#### JavaScript SDK

- [v2.67.0](https://github.com/elevenlabs/elevenlabs-js/releases/tag/v2.67.0) - Added `dynamicVariableParams` to conversation listing and text search requests. Regenerated types for Twilio answering machine detection, data collection value constraints, API key platform limits, agent branch draft metadata and knowledge base source URLs.

#### Python SDK

- [v2.67.0](https://github.com/elevenlabs/elevenlabs-python/releases/tag/v2.67.0) - Added `dynamic_variable_params` to synchronous and asynchronous conversation listing and text search methods. Regenerated types for Twilio answering machine detection, data collection value constraints, API key platform limits, agent branch draft metadata and knowledge base source URLs. The real-time text-to-speech client no longer passes the internal omit sentinel to the connection.

#### ElevenLabs CLI

- [v1.2.0](https://github.com/elevenlabs/cli/releases/tag/v1.2.0) - Added the `elevenlabs say` command and its agent skill, regenerated API command bindings and made `eleven_v3` the default TTS model.

#### Packages

- [@elevenlabs/client@1.25.0](https://github.com/elevenlabs/packages/releases/tag/%40elevenlabs%2Fclient%401.25.0), [@elevenlabs/react@1.15.2](https://github.com/elevenlabs/packages/releases/tag/%40elevenlabs%2Freact%401.15.2), [@elevenlabs/react-native@1.2.27](https://github.com/elevenlabs/packages/releases/tag/%40elevenlabs%2Freact-native%401.2.27), [@elevenlabs/convai-widget-core@0.18.1](https://github.com/elevenlabs/packages/releases/tag/%40elevenlabs%2Fconvai-widget-core%400.18.1) and [@elevenlabs/convai-widget-embed@0.18.1](https://github.com/elevenlabs/packages/releases/tag/%40elevenlabs%2Fconvai-widget-embed%400.18.1) - Re-exported `MessageAttachment` from `@elevenlabs/client` so consumers can import the type directly.
- [@elevenlabs/client@1.24.0](https://github.com/elevenlabs/packages/releases/tag/%40elevenlabs%2Fclient%401.24.0), [@elevenlabs/types@0.23.0](https://github.com/elevenlabs/packages/releases/tag/%40elevenlabs%2Ftypes%400.23.0), [@elevenlabs/react@1.15.1](https://github.com/elevenlabs/packages/releases/tag/%40elevenlabs%2Freact%401.15.1), [@elevenlabs/react-native@1.2.26](https://github.com/elevenlabs/packages/releases/tag/%40elevenlabs%2Freact-native%401.2.26), [@elevenlabs/convai-widget-core@0.18.0](https://github.com/elevenlabs/packages/releases/tag/%40elevenlabs%2Fconvai-widget-core%400.18.0) and [@elevenlabs/convai-widget-embed@0.18.0](https://github.com/elevenlabs/packages/releases/tag/%40elevenlabs%2Fconvai-widget-embed%400.18.0) - Forwarded agent-response file attachments to `onMessage` and added the optional `webRtc.singlePeerConnection` session setting. The widget also localizes greeting buttons and fixes dropped or duplicated text-chat responses.

### API

:::accordion{title="View API changes"}
## New endpoints

### ElevenAgents

- [List workspace tickets](/guides/changelog-api-reference-triage-tickets-list-for-workspace) - `GET /v1/convai/triage-tickets`
  - Lists conversation triage tickets across every agent the caller can access, ordered by most recently created first.
  - Added optional `page_size` (integer, 1–100, default `100`), `status` (`AgentConversationTicketStatus`), `assignee_user_id` (string or `unassigned`) and `cursor` (string) query parameters.
  - Returns `GetAgentConversationTicketsPageResponseModel`.

## Updated endpoints

### ElevenAgents

- [List conversations](/guides/changelog-api-reference-conversations-list) - `GET /v1/convai/conversations`
  - Added optional nullable `dynamic_variable_params` (repeatable string array). Each value uses `name:op:value`, where `op` is `eq`, `gt`, `gte`, `lt` or `lte`.
- [Text search conversation messages](/guides/changelog-api-reference-conversations-messages-text-search) - `GET /v1/convai/conversations/messages/text-search`
  - Added optional nullable `dynamic_variable_params` (repeatable string array) with the same syntax.
- [Twilio outbound call](/guides/changelog-api-reference-integrations-twilio-outbound-call), [SIP trunk outbound call](/guides/changelog-api-reference-sip-trunk-outbound-call), [Exotel outbound call](/guides/changelog-api-reference-integrations-exotel-outbound-call) and [Submit batch calling](/guides/changelog-api-reference-batch-calling-create)
  - `telephony_call_config` now uses separate input and output schemas.
  - Added optional nullable `twilio_machine_detection` (`TwilioMachineDetectionConfig`). Its `mode` accepts `enable` or `detect_message_end` and defaults to `enable`. The setting is ignored for non-Twilio providers and inbound calls.
- [Import phone number](/guides/changelog-api-reference-phone-numbers-create) - `POST /v1/convai/phone-numbers`
  - Added optional nullable `account_auth_token` (string) for Twilio API key imports to validate inbound webhook signatures.

## Schema changes

### ElevenAgents

- `WebhookEventType` adds `answering_machine_detection`.
- `AgentBranchSummary` adds optional nullable `draft_created_at` (integer) and optional `draft_is_behind_tip` (boolean, default `false`).
- `AgentKnowledgeBaseRagChunkResponseModel` adds required nullable `source_url` (string).
- `AgentSummaryResponseModel` and `SpeechEngineSummaryResponse` add required `voice_id` (string).
- `AnalysisProperty` adds optional nullable `name` (string) and `allowed_values` (`AllowedValues`). `LiteralJsonSchemaProperty` also adds `allowed_values`. Both deprecate `allowed_values_dynamic_variable`.
- `DataCollectionResultCommonModel` adds optional nullable `name` (string).
- `WorkspaceApiKeyResponseModel` adds optional nullable `platform_limits` (`PlatformLimits`).
- MCP tool `Icon` adds optional nullable `theme` (`light` or `dark`).
- `SMBToolConfig` adds `send_custom_email`, `create_service_quote_request` and `create_product_quote_request` parameter variants.
- Webhook query parameter schemas and telephony call configuration now use separate input and output models.
- `agent_response` WebSocket events add optional `attachments` (array). Each item requires `url` and `name` (strings) and accepts optional `mime_type` (string).

### ElevenCreative

- `ReferenceVideo.studio_clip` now uses `StudioClipLocator` instead of `StudioClipReference`. The fields and wire format are unchanged.
:::

## Related pages

- [Administration](./administration-index.md)
- [API reference](./api-reference-index.md)
- [Changelog](./changelog-index.md)
- [ElevenAgents](./elevenagents-index.md)
- [ElevenAPI](./elevenapi-index.md)
- [ElevenCreative](./elevencreative-index.md)
- [ElevenLabs Documentation Docs](../index.md)
- [General Troubleshooting FAQ](./troubleshooting-index.md)
- [General Website FAQ](./website-index.md)
- [Help Center](./help-center-2-index.md)

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