Refresh knowledge base document

POST https://api.elevenlabs.io/v1/convai/knowledge-base//refresh

Manually refresh a URL document by re-fetching its content from the source URL.

Reference: https://elevenlabs.io/docs/api-reference/knowledge-base/refresh

Servers

• https://api.elevenlabs.io (Production, default)
• https://api.us.elevenlabs.io (Production US)
• https://api.eu.residency.elevenlabs.io (Production EU)
• https://api.in.residency.elevenlabs.io (Production India)
• https://api.sg.residency.elevenlabs.io (Production Singapore)

Request

• documentation_id (string, required) — The id of a document from the knowledge base. This is returned on document addition.

200

Successful Response

• conversational_ai_knowledge_base_document_refresh_Response_200
  • type: url (GetKnowledgeBaseURLResponseModel)
    • access_info (ResourceAccessInfo, required)
    • extracted_inner_html (string, required)
    • id (string, required)
    • metadata (KnowledgeBaseDocumentMetadataResponseModel, required)
    • name (string, required)
    • supported_usages (list of enum, required)
      • Allowed values: prompt, auto
    • url (string, required)
    • auto_sync_info (AutoSyncInfo, optional, nullable)
    • content_format (enum, optional, default: html) — Canonical representation of a knowledge base document's stored content. HTML is the legacy default; documents created before this field existed are interpreted as HTML.
      • Allowed values: html, markdown
    • folder_parent_id (string, optional, nullable) — The ID of the parent folder, or null if the document is at the root level.
    • folder_path (list of KnowledgeBaseFolderPathSegmentResponseModel, optional) — The folder path segments leading to this entity, from root to parent folder.
  • type: file (GetKnowledgeBaseFileResponseModel)
    • access_info (ResourceAccessInfo, required)
    • extracted_inner_html (string, required)
    • filename (string, required)
    • id (string, required)
    • metadata (KnowledgeBaseDocumentMetadataResponseModel, required)
    • name (string, required)
    • supported_usages (list of enum, required)
      • Allowed values: prompt, auto
    • auto_sync_info (AutoSyncInfo, optional, nullable)
    • content_format (enum, optional, default: html) — Canonical representation of a knowledge base document's stored content. HTML is the legacy default; documents created before this field existed are interpreted as HTML.
      • Allowed values: html, markdown
    • external_sync_info (ExternalFileSyncInfo, optional, nullable) — Tracks the link back to the original file in an external source.
    • folder_parent_id (string, optional, nullable) — The ID of the parent folder, or null if the document is at the root level.
    • folder_path (list of KnowledgeBaseFolderPathSegmentResponseModel, optional) — The folder path segments leading to this entity, from root to parent folder.
    • is_frozen (boolean, optional, default: false)
    • refresh_status (FileRefreshStatus, optional, nullable) — In-flight or last refresh state for an externally-synced file. Used by clients to render sync progress and disable re-sync while a refresh is queued or processing.
  • type: text (GetKnowledgeBaseTextResponseModel)
    • access_info (ResourceAccessInfo, required)
    • extracted_inner_html (string, required)
    • id (string, required)
    • metadata (KnowledgeBaseDocumentMetadataResponseModel, required)
    • name (string, required)
    • supported_usages (list of enum, required)
      • Allowed values: prompt, auto
    • content_format (enum, optional, default: html) — Canonical representation of a knowledge base document's stored content. HTML is the legacy default; documents created before this field existed are interpreted as HTML.
      • Allowed values: html, markdown
    • folder_parent_id (string, optional, nullable) — The ID of the parent folder, or null if the document is at the root level.
    • folder_path (list of KnowledgeBaseFolderPathSegmentResponseModel, optional) — The folder path segments leading to this entity, from root to parent folder.
  • type: folder (GetKnowledgeBaseFolderResponseModel)
    • access_info (ResourceAccessInfo, required)
    • children_count (integer, required)
    • document_count (integer, required) — Number of non-folder documents anywhere in this folder's subtree (recursive). Counting stops past 1000;
    • id (string, required)
    • metadata (KnowledgeBaseDocumentMetadataResponseModel, required)
    • name (string, required)
    • supported_usages (list of enum, required)
      • Allowed values: prompt, auto
    • active_sync_job (KbExternalSyncJob, optional, nullable) — Most recent (in-flight or terminal) external sync job for this folder, if any. Used by clients to render sync progress.
    • auto_sync_info (AutoSyncInfo, optional, nullable)
    • external_sync_info (ExternalFolderSyncInfo, optional, nullable) — Metadata for a KB folder that mirrors an external source folder.
    • folder_parent_id (string, optional, nullable) — The ID of the parent folder, or null if the document is at the root level.
    • folder_path (list of KnowledgeBaseFolderPathSegmentResponseModel, optional) — The folder path segments leading to this entity, from root to parent folder.
    • is_frozen (boolean, optional, default: false)

Validation Error

• detail (list of ValidationError, optional)

Types

ResourceAccessInfo

• is_creator (boolean, required) — Whether the user making the request is the creator of the agent
• creator_name (string, required) — Name of the agent's creator
• creator_email (string, required) — Email of the agent's creator
• role (enum, required) — The role of the user making the request
  • Allowed values: admin, editor, commenter, viewer
• anonymous_access_level_override (enum, optional, nullable) — The access level for anonymous users. If None, the resource is not shared publicly.
  • Allowed values: admin, editor, commenter, viewer
• access_source (enum, optional, nullable) — Why the requesting user has access to this resource. 'creator' = caller is the owner. 'explicit' = caller (or one of their workspace groups) is listed in role_to_group_ids beyond the workspace-wide everyone group. 'workspace_default' = the workspace-wide everyone group is listed in role_to_group_ids (every non-anon workspace member, including admins, sees this resource). 'workspace_admin' = caller is a workspace admin and the admin seat is the only path to access; reserved for docs nobody else can see. Lets the UI disclose why an admin-bypass viewer sees a doc that wasn't explicitly shared with them.
  • Allowed values: creator, explicit, workspace_admin, workspace_default

KnowledgeBaseDocumentMetadataResponseModel

• created_at_unix_secs (integer, required)
• last_updated_at_unix_secs (integer, required)
• size_bytes (integer, required)

AutoSyncInfo

• minimum_frequency_days (integer, optional, default: 7) — Minimum frequency (in days) at which the document is refreshed. The actual interval may be shorter, never longer.
• auto_remove (boolean, optional, default: false) — Whether to remove the document if the URL becomes unavailable
• auto_discover (boolean, optional, default: false) — Whether new pages discovered during a refresh are crawled and added. Set from the owning crawl job at creation; the crawl job remains the source of truth for the discovery logic.
• consec_failures (integer, optional, default: 0) — Number of consecutive sync failures
• next_refresh_by (integer, optional, nullable) — Unix timestamp for the next scheduled sync or None (in case of folders)

KnowledgeBaseFolderPathSegmentResponseModel

• id (string, required)
• name (string, required, nullable)

ExternalFileSyncInfo

Tracks the link back to the original file in an external source.

• type (enum, required) — Provider identifier
  • Allowed values: google_drive
• source_entity_id (string, required) — Entity ID in the external system
• integration_connection_id (string, required) — Integration connection instance ID
• source_parent_entity_id (string, required) — Folder ID in the external system this file was synced from
• source_mime_type (string, required) — Original MIME type in the external system
• source_modified_time (string, required) — Last modified time from the external system
• root_folder_id (string, optional, nullable) — KB folder ID of the sync root, used to query all entities under a sync tree

FileRefreshStatus

In-flight/last refresh state for an externally-synced KB file.

• status (enum, optional, default: queued)
  • Allowed values: queued, processing, succeeded, failed, skipped, cancelled
• enqueued_at (integer, optional, nullable)
• started_at (integer, optional, nullable)
• completed_at (integer, optional, nullable)
• last_synced_at (integer, optional, nullable)
• error_message (string, optional, nullable)

KbExternalSyncJob

• type (enum, required)
  • Allowed values: google_drive
• folder_id (string, required)
• integration_connection_id (string, required)
• triggered_by (enum, required)
  • Allowed values: on_demand, on_connect, auto
• updated_at (integer, required)
• id (string, required)
• created_at (integer, required)
• status (enum, optional, default: queued)
  • Allowed values: queued, processing, succeeded, failed, skipped, cancelled
• sync_type (enum, optional, nullable)
  • Allowed values: full, incremental
• items_identified (integer, optional, default: 0)
• items_processed (integer, optional, default: 0)
• error_message (string, optional, nullable)
• started_at (integer, optional, nullable)
• completed_at (integer, optional, nullable)

ExternalFolderSyncInfo

Metadata for a KB folder that mirrors an external source folder.

• type (enum, required) — Provider identifier
  • Allowed values: google_drive
• source_entity_id (string, required) — Entity ID in the external system
• integration_connection_id (string, required) — Integration connection instance ID
• root_folder_id (string, optional, nullable) — KB folder ID of the sync root. None means this folder is the root.
• sync_cursor (string, optional, nullable) — Opaque cursor for incremental sync, interpreted by the provider
• last_sync_at (integer, optional, nullable) — Unix timestamp of last completed sync

ValidationError

• loc (list of ValidationErrorLocItems, required)
• msg (string, required)
• type (string, required)

ValidationErrorLocItems

Examples

Response

{
  "access_info": {
    "access_source": "creator",
    "creator_email": "john.doe@example.com",
    "creator_name": "John Doe",
    "is_creator": true,
    "role": "admin"
  },
  "auto_sync_info": {
    "auto_discover": false,
    "auto_remove": false,
    "consec_failures": 0,
    "minimum_frequency_days": 7,
    "next_refresh_by": 1
  },
  "content_format": "html",
  "extracted_inner_html": "string",
  "folder_parent_id": "string",
  "folder_path": [
    {
      "id": "string",
      "name": "string"
    }
  ],
  "id": "string",
  "metadata": {
    "created_at_unix_secs": 1,
    "last_updated_at_unix_secs": 1,
    "size_bytes": 1
  },
  "name": "string",
  "supported_usages": [
    "auto"
  ],
  "type": "string",
  "url": "string"
}

SDK Code

import { ElevenLabsClient } from "@elevenlabs/elevenlabs-js";

async function main() {
    const client = new ElevenLabsClient();
    await client.conversationalAi.knowledgeBase.document.refresh("21m00Tcm4TlvDq8ikWAM");
}
main();

from elevenlabs import ElevenLabs

client = ElevenLabs()

client.conversational_ai.knowledge_base.document.refresh(
    documentation_id="21m00Tcm4TlvDq8ikWAM",
)

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.elevenlabs.io/v1/convai/knowledge-base/21m00Tcm4TlvDq8ikWAM/refresh"

	req, _ := http.NewRequest("POST", url, nil)

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}

require 'uri'
require 'net/http'

url = URI("https://api.elevenlabs.io/v1/convai/knowledge-base/21m00Tcm4TlvDq8ikWAM/refresh")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)

response = http.request(request)
puts response.read_body

import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.post("https://api.elevenlabs.io/v1/convai/knowledge-base/21m00Tcm4TlvDq8ikWAM/refresh")
  .asString();

<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('POST', 'https://api.elevenlabs.io/v1/convai/knowledge-base/21m00Tcm4TlvDq8ikWAM/refresh');

echo $response->getBody();

using RestSharp;

var client = new RestClient("https://api.elevenlabs.io/v1/convai/knowledge-base/21m00Tcm4TlvDq8ikWAM/refresh");
var request = new RestRequest(Method.POST);
IRestResponse response = client.Execute(request);

import Foundation

let request = NSMutableURLRequest(url: NSURL(string: "https://api.elevenlabs.io/v1/convai/knowledge-base/21m00Tcm4TlvDq8ikWAM/refresh")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "POST"

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()