# Import phone number

POST https://api.elevenlabs.io/v1/convai/phone-numbers
Content-Type: application/json

Import Phone Number from provider configuration (Twilio, Exotel, or SIP trunk)

Reference: https://elevenlabs.io/docs/api-reference/phone-numbers/create

## Servers

- `https://api.elevenlabs.io` (Production, default)
- `https://api.us.elevenlabs.io` (Production US)
- `https://api.eu.residency.elevenlabs.io` (Production EU)
- `https://api.in.residency.elevenlabs.io` (Production India)
- `https://api.sg.residency.elevenlabs.io` (Production Singapore)

## Request

### Body (application/json)

This endpoint expects a conversational\_ai\_phone\_numbers\_create\_Request.

- `conversational_ai_phone_numbers_create_Request`

## Response

### 200

Successful Response

- `phone_number_id` (string, required) — Phone entity ID

## Errors

### 422 Unprocessable Entity Error

Validation Error

- `detail` (list of ValidationError, optional)

## Types

### CreateTwilioPhoneNumberRequest

- `phone_number` (string, required) — Phone number
- `label` (string, required) — Label for the phone number
- `sid` (string, required) — Twilio Account SID (starts with `AC`) or API Key SID (starts with `SK`)
- `token` (string, required) — Secret paired with `sid`: the Account Auth Token for an Account SID, or the API Key Secret for an API Key SID
- `provider` ("twilio", optional, default: twilio)
- `agent_id` (string, optional, nullable) — Agent ID to assign the phone number to
- `account_auth_token` (string, optional, nullable) — Twilio Account Auth Token, required for API Key imports to validate inbound webhook signatures
- `region_config` (RegionConfigRequest, optional, nullable) — Twilio Additional Region Configuration
- `enable_sms` (boolean, optional, default: true) — Route inbound SMS to ElevenLabs. On by default; set to false to skip SMS configuration for numbers that don't support it.
- `supports_inbound` (boolean, optional, default: true, deprecated) — This field is deprecated and will be removed in the future. Whether this phone number supports inbound calls
- `supports_outbound` (boolean, optional, default: true, deprecated) — This field is deprecated and will be removed in the future. Whether this phone number supports outbound calls

### CreateExotelPhoneNumberRequest

- `phone_number` (string, required) — Phone number
- `label` (string, required) — Label for the phone number
- `account_sid` (string, required) — Exotel Account SID
- `api_key` (string, required) — Exotel API Key
- `api_token` (string, required) — Exotel API Token
- `api_subdomain` (enum, required) — Exotel region-specific API host
  - Allowed values: `api.in.exotel.com`, `api.exotel.com`
- `app_id` (string, required) — Exotel applet identifier used in Calls/connect
- `provider` ("exotel", optional, default: exotel)
- `agent_id` (string, optional, nullable) — Agent ID to assign the phone number to
- `applet_url` (string, optional, nullable) — Optional full applet URL override. Defaults to Exotel start\_voice URL derived from account SID and app ID.
- `supports_inbound` (boolean, optional, default: true, deprecated) — This field is deprecated and will be removed in the future. Whether this phone number supports inbound calls
- `supports_outbound` (boolean, optional, default: true, deprecated) — This field is deprecated and will be removed in the future. Whether this phone number supports outbound calls

### CreateSIPTrunkPhoneNumberRequestV2

- `phone_number` (string, required) — Phone number
- `label` (string, required) — Label for the phone number
- `provider` ("sip\_trunk", optional, default: sip\_trunk)
- `agent_id` (string, optional, nullable) — Agent ID to assign the phone number to
- `inbound_trunk_config` (InboundSIPTrunkConfigRequestModel, optional, nullable)
- `outbound_trunk_config` (OutboundSIPTrunkConfigRequestModel, optional, nullable)
- `supports_inbound` (boolean, optional, default: true, deprecated) — This field is deprecated and will be removed in the future. Whether this phone number supports inbound calls
- `supports_outbound` (boolean, optional, default: true, deprecated) — This field is deprecated and will be removed in the future. Whether this phone number supports outbound calls

### ValidationError

- `loc` (list of ValidationErrorLocItems, required)
- `msg` (string, required)
- `type` (string, required)

### RegionConfigRequest

- `region_id` (enum, required) — Region ID
  - Allowed values: `us1`, `ie1`, `au1`
- `token` (string, required) — Auth Token for this region
- `edge_location` (enum, required) — Edge location for this region
  - Allowed values: `ashburn`, `dublin`, `frankfurt`, `sao-paulo`, `singapore`, `sydney`, `tokyo`, `umatilla`, `roaming`

### InboundSIPTrunkConfigRequestModel

- `allowed_addresses` (list of string, optional, nullable) — List of IP addresses that are allowed to use the trunk. Each item in the list can be an individual IP address or a Classless Inter-Domain Routing notation representing a CIDR block.
- `allowed_numbers` (list of string, optional, nullable) — List of phone numbers that are allowed to use the trunk.
- `media_encryption` (enum, optional, default: allowed) — Whether or not to encrypt media (data layer).
  - Allowed values: `disabled`, `allowed`, `required`
- `credentials` (SIPTrunkCredentialsRequestModel, optional, nullable) — Optional digest authentication credentials (username/password).
- `remote_domains` (list of string, optional, nullable) — Domains of remote SIP servers used to validate TLS certificates.
- `attributes_to_headers` (map from string to string, optional) — Map of dynamic variable name to header name for attributes\_to\_headers

### OutboundSIPTrunkConfigRequestModel

- `address` (string, required) — Hostname or IP the SIP INVITE is sent to.
- `transport` (enum, optional, default: auto) — Protocol to use for SIP transport (signalling layer).
  - Allowed values: `auto`, `udp`, `tcp`, `tls`
- `media_encryption` (enum, optional, default: allowed) — Whether or not to encrypt media (data layer).
  - Allowed values: `disabled`, `allowed`, `required`
- `headers` (map from string to string, optional) — SIP X-\* headers for INVITE request. These headers are sent as-is and may help identify this call.
- `attributes_to_headers` (map from string to string, optional) — Map of dynamic variable name to header name for attributes\_to\_headers
- `credentials` (SIPTrunkCredentialsRequestModel, optional, nullable) — Optional digest authentication credentials (username/password). If not provided, ACL authentication is assumed.
- `enabled_codecs` (list of enum, optional) — Media codecs that should be offered in the SDP for outbound calls. If empty, all supported codecs are offered.
  - Allowed values: `G722/8000`, `PCMU/8000`, `PCMA/8000`

### ValidationErrorLocItems

### SIPTrunkCredentialsRequestModel

- `username` (string, required) — SIP trunk username
- `password` (string, optional, nullable) — SIP trunk password - if not specified, then remain unchanged

## Examples

**Request**

```json
{
  "account_sid": "your-account-sid",
  "api_key": "your-api-key",
  "api_subdomain": "api.in.exotel.com",
  "api_token": "********",
  "app_id": "12345",
  "label": "Exotel Outbound",
  "phone_number": "+919999999999",
  "provider": "exotel"
}
```

**Response**

```json
{
  "phone_number_id": "string"
}
```

**SDK Code**

```typescript
import { ElevenLabsClient } from "@elevenlabs/elevenlabs-js";

async function main() {
    const client = new ElevenLabsClient();
    await client.conversationalAi.phoneNumbers.create({
        provider: "exotel",
        phoneNumber: "+919999999999",
        label: "Exotel Outbound",
        accountSid: "your-account-sid",
        apiKey: "your-api-key",
        apiToken: "********",
        apiSubdomain: "api.in.exotel.com",
        appId: "12345",
    });
}
main();

```

```python
from elevenlabs import ElevenLabs
from elevenlabs.conversational_ai.phone_numbers import PhoneNumbersCreateRequestBody_Exotel

client = ElevenLabs()

client.conversational_ai.phone_numbers.create(
    request=PhoneNumbersCreateRequestBody_Exotel(
        phone_number="+919999999999",
        label="Exotel Outbound",
        account_sid="your-account-sid",
        api_key="your-api-key",
        api_token="********",
        api_subdomain="api.in.exotel.com",
        app_id="12345",
    ),
)

```

```go
package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.elevenlabs.io/v1/convai/phone-numbers"

	payload := strings.NewReader("{\n  \"account_sid\": \"your-account-sid\",\n  \"api_key\": \"your-api-key\",\n  \"api_subdomain\": \"api.in.exotel.com\",\n  \"api_token\": \"********\",\n  \"app_id\": \"12345\",\n  \"label\": \"Exotel Outbound\",\n  \"phone_number\": \"+919999999999\",\n  \"provider\": \"exotel\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby
require 'uri'
require 'net/http'

url = URI("https://api.elevenlabs.io/v1/convai/phone-numbers")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n  \"account_sid\": \"your-account-sid\",\n  \"api_key\": \"your-api-key\",\n  \"api_subdomain\": \"api.in.exotel.com\",\n  \"api_token\": \"********\",\n  \"app_id\": \"12345\",\n  \"label\": \"Exotel Outbound\",\n  \"phone_number\": \"+919999999999\",\n  \"provider\": \"exotel\"\n}"

response = http.request(request)
puts response.read_body
```

```java
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.post("https://api.elevenlabs.io/v1/convai/phone-numbers")
  .header("Content-Type", "application/json")
  .body("{\n  \"account_sid\": \"your-account-sid\",\n  \"api_key\": \"your-api-key\",\n  \"api_subdomain\": \"api.in.exotel.com\",\n  \"api_token\": \"********\",\n  \"app_id\": \"12345\",\n  \"label\": \"Exotel Outbound\",\n  \"phone_number\": \"+919999999999\",\n  \"provider\": \"exotel\"\n}")
  .asString();
```

```php
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('POST', 'https://api.elevenlabs.io/v1/convai/phone-numbers', [
  'body' => '{
  "account_sid": "your-account-sid",
  "api_key": "your-api-key",
  "api_subdomain": "api.in.exotel.com",
  "api_token": "********",
  "app_id": "12345",
  "label": "Exotel Outbound",
  "phone_number": "+919999999999",
  "provider": "exotel"
}',
  'headers' => [
    'Content-Type' => 'application/json',
  ],
]);

echo $response->getBody();
```

```csharp
using RestSharp;

var client = new RestClient("https://api.elevenlabs.io/v1/convai/phone-numbers");
var request = new RestRequest(Method.POST);
request.AddHeader("Content-Type", "application/json");
request.AddParameter("application/json", "{\n  \"account_sid\": \"your-account-sid\",\n  \"api_key\": \"your-api-key\",\n  \"api_subdomain\": \"api.in.exotel.com\",\n  \"api_token\": \"********\",\n  \"app_id\": \"12345\",\n  \"label\": \"Exotel Outbound\",\n  \"phone_number\": \"+919999999999\",\n  \"provider\": \"exotel\"\n}", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);
```

```swift
import Foundation

let headers = ["Content-Type": "application/json"]
let parameters = [
  "account_sid": "your-account-sid",
  "api_key": "your-api-key",
  "api_subdomain": "api.in.exotel.com",
  "api_token": "********",
  "app_id": "12345",
  "label": "Exotel Outbound",
  "phone_number": "+919999999999",
  "provider": "exotel"
] as [String : Any]

let postData = JSONSerialization.data(withJSONObject: parameters, options: [])

let request = NSMutableURLRequest(url: NSURL(string: "https://api.elevenlabs.io/v1/convai/phone-numbers")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "POST"
request.allHTTPHeaderFields = headers
request.httpBody = postData as Data

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```

## Related pages

- [Administration](./administration-index.md)
- [API reference](./api-reference-index.md)
- [Changelog](./changelog-index.md)
- [ElevenAgents](./elevenagents-index.md)
- [ElevenAPI](./elevenapi-index.md)
- [ElevenCreative](./elevencreative-index.md)
- [ElevenLabs Documentation Docs](../index.md)
- [General Troubleshooting FAQ](./troubleshooting-index.md)
- [General Website FAQ](./website-index.md)
- [Help Center](./help-center-2-index.md)

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