# ElevenAgents

Agents accomplish tasks through natural dialogue - from quick requests to complex, open-ended workflows. ElevenLabs provides voice-rich, expressive models, developer tools for building multimodal agents, and tools to monitor and evaluate agent performance at scale.

::::card-grid
:::card{title="Configure" href="https://elevenlabs.io/docs/eleven-agents/build/overview"}
<img src="../img/site-assets/fdr-prod-docs-files-public.s3.us-east-1.amazonaws.com/elevenlabs.docs.buildwithfern.com/aa4e5442250b80183bf690e4bcc3bf9517932e1c5a569e5acb539c98604a213e/assets/images/agents/agents-overview-build-inqe21.png" alt="">

Configure multimodal agents with our developer toolkit, dashboard, or visual workflow builder
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:::card{title="Deploy" href="/guides/elevenagents-integrate-overview"}
<img src="../img/site-assets/fdr-prod-docs-files-public.s3.us-east-1.amazonaws.com/elevenlabs.docs.buildwithfern.com/7375358c43ac5dd1a170937123f0874e01b3d8b6cf178c282805588a11d39593/assets/images/agents/agents-overview-integrate-lkha3k.png" alt="">

Integrate multimodal agents across telephony systems, web, and mobile
:::

:::card{title="Monitor" href="/guides/elevenagents-operate-overview"}
<img src="../img/site-assets/fdr-prod-docs-files-public.s3.us-east-1.amazonaws.com/elevenlabs.docs.buildwithfern.com/2e1cb472973e6328927a6eddfd054e465469bcea3267e27f429ebbe33b8cddf5/assets/images/agents/agents-overview-operate-4025d4.png" alt="">

Evaluate agent performance with built-in testing, evals, and analytics
:::
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## Platform capabilities

From design to deployment to optimization, ElevenLabs provides everything you need to build agents at scale.

### Design and configure

| Goal                          | Guide                                                                     | Description                                                            |
| ----------------------------- | ------------------------------------------------------------------------- | ---------------------------------------------------------------------- |
| Create conversation workflows | [Workflows](/guides/elevenagents-customization-agent-workflows)           | Build multi-step workflows with visual workflow builder                |
| Write system prompts          | [System prompt](/guides/elevenagents-best-practices-prompting-guide)      | Learn best practices for crafting effective agent prompts              |
| Select language model         | [Models](/guides/elevenagents-customization-llm)                          | Choose from supported LLMs or bring your own custom model              |
| Control conversation flow     | [Conversation flow](/guides/elevenagents-customization-conversation-flow) | Configure turn-taking, interruptions, and timeout settings             |
| Configure voice & language    | [Voice & language](/guides/elevenagents-customization-voice)              | Select from 5k+ voices across 31 languages with customization options  |
| Add knowledge to agent        | [Knowledge base](/guides/elevenagents-customization-knowledge-base)       | Upload documents and enable RAG for grounded responses                 |
| Connect tools                 | [Tools](/guides/elevenagents-customization-tools)                         | Enable agents to call clients & APIs to perform actions                |
| Personalize each conversation | [Personalization](/guides/elevenagents-customization-personalization)     | Use dynamic variables and overrides for per-conversation customization |
| Secure agent access           | [Authentication](/guides/elevenagents-customization-authentication)       | Implement custom authentication for protected agent access             |

### Connect and deploy

| Goal                        | Guide                                                                              | Description                                                        |
| --------------------------- | ---------------------------------------------------------------------------------- | ------------------------------------------------------------------ |
| Build with React components | [ElevenLabs UI](https://ui.elevenlabs.io/)                                         | Pre-built components library for audio & agent apps (shadcn-based) |
| Embed widget in website     | [Widget](/guides/elevenagents-customization-widget)                                | Add a customizable web widget to any website                       |
| Build React web apps        | [React SDK](/guides/elevenagents-libraries-react)                                  | Voice-enabled React hooks and components                           |
| Build iOS apps              | [Swift SDK](/guides/elevenagents-libraries-swift)                                  | Native iOS SDK for voice agents                                    |
| Build Android apps          | [Kotlin SDK](/guides/elevenagents-libraries-kotlin)                                | Native Android SDK for voice agents                                |
| Build React Native apps     | [React Native SDK](/guides/elevenagents-libraries-react-native)                    | Cross-platform iOS and Android with React Native                   |
| Connect via SIP trunk       | [SIP trunk](/guides/elevenagents-phone-numbers-sip-trunking)                       | Integrate with existing telephony infrastructure                   |
| Make batch outbound calls   | [Batch calls](/guides/elevenagents-phone-numbers-batch-calls)                      | Trigger multiple calls programmatically                            |
| Use Twilio integration      | [Twilio](/guides/elevenagents-phone-numbers-twilio-integration-native-integration) | Native Twilio integration for phone calls                          |
| Build custom integrations   | [WebSocket API](/guides/elevenagents-libraries-web-sockets)                        | Low-level WebSocket protocol for custom implementations            |
| Receive real-time events    | [Events](/guides/elevenagents-customization-events)                                | Subscribe to conversation events and updates                       |

### Monitor and optimize

| Goal                         | Guide                                                                                     | Description                                          |
| ---------------------------- | ----------------------------------------------------------------------------------------- | ---------------------------------------------------- |
| List users by external ID    | [Users](/guides/elevenagents-operate-users)                                               | See end users and open their conversations           |
| Search transcripts           | [Searching conversations](/guides/elevenagents-customization-agent-analysis-smart-search) | Keyword and semantic search in Conversation history  |
| Run A/B tests                | [Experiments](/guides/elevenagents-operate-experiments)                                   | Test agent configuration changes with live traffic   |
| Test agent behavior          | [Testing](/guides/elevenagents-customization-agent-testing)                               | Create and run automated tests for your agents       |
| Analyze conversation quality | [Conversation analysis](/guides/elevenagents-customization-agent-analysis)                | Extract insights and evaluate conversation outcomes  |
| Track metrics & analytics    | [Analytics](/guides/elevenagents-dashboard)                                               | Monitor performance metrics and conversation history |
| Configure data retention     | [Privacy](/guides/elevenagents-customization-privacy)                                     | Set retention policies for conversations and audio   |
| Reduce LLM costs             | [Cost optimization](/guides/elevenagents-customization-llm-optimizing-costs)              | Monitor and optimize language model expenses         |
| Manage agents as code        | [CLI](/guides/elevenagents-operate-cli)                                                   | Version control and deploy agents from your terminal |
| Manage agents from Claude    | [Hosted MCP](/guides/elevenagents-operate-hosted-mcp)                                     | Create and update agents from any MCP client         |

## Architecture

ElevenAgents coordinates 4 core components:

1. A fine-tuned Speech to Text (ASR) model for speech recognition
2. Your choice of language model or [custom](/guides/elevenagents-customization-llm-custom-llm) LLM
3. A low-latency Text to Speech (TTS) model across 5k+ voices and 70+ languages
4. A proprietary turn-taking model that handles conversation timing

:::card{title="Quickstart" href="/guides/elevenagents-quickstart"}
Build your first agent in 5 minutes
:::

## Related pages

- [Administration](./administration-index.md)
- [API reference](./api-reference-index.md)
- [Changelog](./changelog-index.md)
- [ElevenAgents](./elevenagents-index.md)
- [ElevenAPI](./elevenapi-index.md)
- [ElevenCreative](./elevencreative-index.md)
- [ElevenLabs Documentation Docs](../index.md)
- [General Troubleshooting FAQ](./troubleshooting-index.md)
- [General Website FAQ](./website-index.md)
- [Help Center](./help-center-2-index.md)

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