# Reception.ai

[Reception.ai](https://reception.ai/) is an intelligent phone receptionist for small and medium businesses. It answers inbound calls in over 70 languages, books appointments, takes messages, and helps manage day-to-day operations from a single dashboard.

## What Reception.ai does

::::card-grid
:::card{title="Answers calls"}
Your AI receptionist picks up every call, greets callers, and handles inquiries using natural conversation.
:::

:::card{title="Books appointments"}
Customers can schedule, reschedule, or cancel appointments directly over the phone or via your booking page.
:::

:::card{title="Manages your business"}
Track clients, review conversations, monitor revenue, and fill knowledge gaps from one dashboard.
:::
::::

## How it works

::::steps
:::step{title="Sign up and scan your website"}
Reception.ai reads your website to learn about your business — services, hours, team, and location.
:::

:::step{title="Customize your receptionist"}
Choose a voice, set behavior rules, configure languages, and define how calls should be handled.
:::

:::step{title="Go live"}
Get a dedicated phone number. Your AI receptionist starts answering calls immediately.
:::
::::

## Key features

- **24/7 availability** — Never miss a call, even outside business hours
- **70+ languages** — Automatic language detection and multilingual responses
- **Appointment scheduling** — Full calendar with services, staff, and resource management
- **Public booking page** — Let customers self-schedule online
- **Client management** — Automatic CRM with interaction history
- **Knowledge base** — Teach your receptionist from your website or uploaded files
- **Analytics** — Track revenue, bookings, calls, and client growth
- **Integrations** — Google Calendar, Zapier, webhooks, and more

## Get started

::::card-grid
:::card{title="Quickstart" href="/guides/reception-ai-quickstart"}
Set up your AI receptionist in under 5 minutes.
:::

:::card{title="Configure your receptionist" href="/guides/reception-ai-receptionist-overview"}
Customize voice, rules, and call behavior.
:::

:::card{title="Set up scheduling" href="/guides/reception-ai-scheduling-overview"}
Configure services, staff, and availability.
:::

:::card{title="View analytics" href="/guides/reception-ai-features-analytics"}
Monitor business performance and call metrics.
:::
::::

## Related pages

- [Administration](./administration-index.md)
- [API reference](./api-reference-index.md)
- [Changelog](./changelog-index.md)
- [ElevenAgents](./elevenagents-index.md)
- [ElevenAPI](./elevenapi-index.md)
- [ElevenCreative](./elevencreative-index.md)
- [ElevenLabs Documentation Docs](../index.md)
- [General Troubleshooting FAQ](./troubleshooting-index.md)
- [General Website FAQ](./website-index.md)
- [Help Center](./help-center-2-index.md)

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