# Audio saving

**Audio Saving** settings allow you to choose whether recordings of your calls are retained in your call history, on a per-agent basis. This control gives you flexibility over data storage and privacy.

## Overview

By default, audio recordings are enabled. You can modify this setting to:

- **Enable audio saving**: Save call audio for later review.
- **Disable audio saving**: Omit audio recordings from your call history.

:::callout{intent="info"}
Disabling audio saving enhances privacy but limits the ability to review calls. However,
transcripts can still be viewed. To modify transcript retention settings, please refer to the
[retention](/guides/elevenagents-customization-privacy-retention) documentation.
:::

## Modifying Audio Saving Settings

### Prerequisites

- A configured [ElevenLabs Conversational Agent](/guides/elevenagents-quickstart)

#### Update via the dashboard

#### Access audio saving settings

Find your agent in the ElevenAgents [page](https://elevenlabs.io/app/agents/agents) and select
the "Advanced" tab. The audio saving control is located in the "Privacy Settings" section.

<img src="../img/site-assets/fdr-prod-docs-files-public.s3.us-east-1.amazonaws.com/elevenlabs.docs.buildwithfern.com/e2f7d92f9128bace5d992e76aa500da7e1bc62d22d423841b774c1e20fcaf891/assets/images/conversational-ai/no-audio-setting-1bop9lx.png" alt="Disable audio saving option">

#### Choose saving option

Toggle the control to enable or disable audio saving and click save to confirm your selection.

#### Review call history

When audio saving is enabled, calls in the call history allow you to review the audio.

<img src="../img/site-assets/fdr-prod-docs-files-public.s3.us-east-1.amazonaws.com/elevenlabs.docs.buildwithfern.com/871a28d699f54774c3e2695091e9af04948e236afded7807c27ea73bc2a8f71f/assets/images/conversational-ai/audio-1jemd4q.png" alt="Call with audio saved">

When audio saving is disabled, calls in the call history do not include audio.

<img src="../img/site-assets/fdr-prod-docs-files-public.s3.us-east-1.amazonaws.com/elevenlabs.docs.buildwithfern.com/5dffbe46545eda166d48328b21f63ff0a6d3a0a8b05224213307da426ba6e47e/assets/images/conversational-ai/no-audio-1hv7pif.png" alt="Call without audio saved">

#### Update via the CLI

#### Pull the agent configuration

```bash
elevenlabs agents pull --agent "<agent-name>"
```

#### Edit \`agent\_configs/\<agent-name>.json\`

Set `platform_settings.privacy.record_voice`:

```json
{
  "platform_settings": {
    "privacy": {
      "record_voice": false
    }
  }
}
```

#### Push your changes

```bash
elevenlabs agents push --agent "<agent-name>"
```

#### Update via the API

```python
from elevenlabs import ElevenLabs

elevenlabs = ElevenLabs()

elevenlabs.conversational_ai.agents.update(
    agent_id="agent_7101k5zvyjhmfg983brhmhkd98n6",
    platform_settings={
        "privacy": {"record_voice": False},
    },
)
```

```typescript
import { ElevenLabsClient } from "@elevenlabs/elevenlabs-js";

const elevenlabs = new ElevenLabsClient();

await elevenlabs.conversationalAi.agents.update("agent_7101k5zvyjhmfg983brhmhkd98n6", {
  platformSettings: {
    privacy: { recordVoice: false },
  },
});
```

:::callout{intent="warning"}
Disabling audio saving will prevent new call audio recordings from being stored. Existing
recordings will remain until deleted via [retention settings](/guides/elevenagents-customization-privacy-retention).
:::

## Related pages

- [Administration](./administration-index.md)
- [API reference](./api-reference-index.md)
- [Changelog](./changelog-index.md)
- [ElevenAgents](./elevenagents-index.md)
- [ElevenAPI](./elevenapi-index.md)
- [ElevenCreative](./elevencreative-index.md)
- [ElevenLabs Documentation Docs](../index.md)
- [General Troubleshooting FAQ](./troubleshooting-index.md)
- [General Website FAQ](./website-index.md)
- [Help Center](./help-center-2-index.md)

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