# Spotlight

Spotlight is the agent dashboard tab for conversation insights.

It helps you monitor live activity, understand user sentiment, and discover recurring topics from completed conversations.

<img src="../img/site-assets/fdr-prod-docs-files-public.s3.us-east-1.amazonaws.com/elevenlabs.docs.buildwithfern.com/21264fd2d522fee483b01b2c5ee71c79aa5bafda417a31034c7a675ddb217839/assets/images/spotlight-overview-x2724l.png" alt="Spotlight dashboard showing recommendations, conversation volume, and success rate">

Spotlight dashboard for an agent

::::card-grid
:::card{title="Real-time insights" href="/guides/elevenagents-dashboard-spotlight-real-time-insights"}
Monitor current activity and recent conversation trends for an agent.
:::

:::card{title="Sentiment analysis" href="/guides/elevenagents-customization-agent-analysis-sentiment-analysis"}
Understand whether users are having positive, neutral, or negative conversations.
:::

:::card{title="Topic discovery" href="/guides/elevenagents-dashboard-spotlight-topic-discovery"}
Discover recurring topics and review the conversations behind each topic.
:::
::::

## How Spotlight works

Spotlight uses completed conversations and conversation analysis results to build agent-level insights.

Some data appears in near real time, while deeper analysis is available after a conversation has finished and the platform has processed the transcript.

## What you can review

- Live and recent conversation activity.
- User sentiment across completed conversations.
- Recurring topics discovered from conversation transcripts.
- Topic-level metrics such as conversation volume, sentiment, and success rate.
- The conversations that contributed to each topic.

## Next steps

::::card-grid
:::card{title="Analytics" href="/guides/elevenagents-dashboard"}
Review performance metrics across agents, branches, and time periods.
:::

:::card{title="Real-time insights" href="/guides/elevenagents-dashboard-spotlight-real-time-insights"}
Monitor current activity and recent conversation trends.
:::

:::card{title="Sentiment analysis" href="/guides/elevenagents-customization-agent-analysis-sentiment-analysis"}
Understand user sentiment across completed conversations.
:::

:::card{title="Topic discovery" href="/guides/elevenagents-dashboard-spotlight-topic-discovery"}
Review recurring topics and the conversations behind each topic.
:::
::::

## Related pages

- [Administration](./administration-index.md)
- [API reference](./api-reference-index.md)
- [Changelog](./changelog-index.md)
- [ElevenAgents](./elevenagents-index.md)
- [ElevenAPI](./elevenapi-index.md)
- [ElevenCreative](./elevencreative-index.md)
- [ElevenLabs Documentation Docs](../index.md)
- [General Troubleshooting FAQ](./troubleshooting-index.md)
- [General Website FAQ](./website-index.md)
- [Help Center](./help-center-2-index.md)

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