# Users

## Overview

The Users page lists everyone who has talked to your agents in this workspace — who they are, when they last made contact, and which agent they spoke with.

Each user is identified by the `user_id` you pass when starting a conversation. See [conversation initiation client data](/guides/elevenagents-customization-personalization#conversation-initiation-client-data-structure) for how to set this, or the relevant guide under [integrate](/guides/elevenagents-integrate-overview) for your platform.

<img src="../img/site-assets/fdr-prod-docs-files-public.s3.us-east-1.amazonaws.com/elevenlabs.docs.buildwithfern.com/353b30276a034eed7007aa17008b84bab1ae50fe903b0890fd0d87d7bbc51fcd/assets/images/conversational-ai/users-page-cdpczz.png" alt="Users page showing the user list and a selected user's
conversations">

## Table columns

- **User ID** — the external id you passed at session start.
- **Last contact** — when the user last interacted (sortable).
- **Agent** — the agent involved in that interaction.
- **Conversations** — total conversation count (sortable).

## Search and filters

Search performs an exact match on user id — enter the full id, not a partial string.

You can also filter by date range, agent, and branch (requires [versioning](/guides/elevenagents-operate-versioning) enabled on the selected agent).

## Drill-down

Click a row to open that user's conversations in chronological order. From there you can open any individual conversation the same way as in conversation history.

## API reference

[List users](/guides/changelog-api-reference-users-list) — request parameters, response shape, and pagination.

## Related pages

- [Administration](./administration-index.md)
- [API reference](./api-reference-index.md)
- [Changelog](./changelog-index.md)
- [ElevenAgents](./elevenagents-index.md)
- [ElevenAPI](./elevenapi-index.md)
- [ElevenCreative](./elevencreative-index.md)
- [ElevenLabs Documentation Docs](../index.md)
- [General Troubleshooting FAQ](./troubleshooting-index.md)
- [General Website FAQ](./website-index.md)
- [Help Center](./help-center-2-index.md)

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