# Telnyx SIP trunking

:::callout{intent="note"}
Before following this guide, consider reading the [SIP trunking guide](/guides/elevenagents-phone-numbers-sip-trunking) to understand how ElevenLabs supports SIP trunks.
:::

## Overview

This guide explains how to connect your Telnyx SIP trunks directly to ElevenLabs Agents. This integration allows you to use your existing Telnyx phone numbers and infrastructure while leveraging ElevenLabs’ advanced voice AI capabilities.

## How SIP trunking with Telnyx works

SIP trunking establishes a direct connection between your Telnyx telephony infrastructure and the ElevenLabs platform:

1. **Inbound calls**: Calls from your Telnyx SIP trunk are routed to the ElevenLabs platform using our origination URI. You will configure this in your Telnyx account.
2. **Outbound calls**: Calls initiated by ElevenLabs are routed to your Telnyx SIP trunk using your termination URI, enabling your agents to make outgoing calls.
3. **Authentication**: Connection security is maintained through either digest authentication (username/password) or Access Control List (ACL) authentication.
4. **Signaling and Media**: The initial call setup (signaling) uses TCP. Once the call is established, the actual audio data (RTP stream) is transmitted over UDP.

## Requirements

Before setting up the Telnyx SIP trunk integration, ensure you have:

1. An active ElevenLabs account
2. An active Telnyx account
3. At least one phone number purchased or ported into your Telnyx account
4. Administrator access to your Telnyx portal
5. Appropriate firewall settings to allow SIP and RTP traffic

## Creating a SIP trunk using the Telnyx UI

::::steps
:::step{title="Sign in to Telnyx"}
Log in to your Telnyx account at [portal.telnyx.com](https://portal.telnyx.com/).
:::

:::step{title="Purchase a phone number"}
Navigate to the Numbers section and purchase a phone number that will be used with your ElevenLabs agent.
:::

:::step{title="Navigate to SIP Trunking"}
Go to Voice » [SIP Trunking](https://portal.telnyx.com/#/voice/connections) in the Telnyx portal.
:::

:::step{title="Create a SIP connection"}
Click on Create SIP Connection and choose FQDN as the connection type, then save.
:::

:::step{title="Configure authentication"}
1. In the Authentication & Routing Configuration section, select Outbound Calls Authentication.
2. In the Authentication Method field, select Credentials and enter a username and password.
3. Select Add FQDN and enter `sip.rtc.elevenlabs.io` into the FQDN field.
:::

:::step{title="Configure inbound settings"}
1. Select the Inbound tab.
2. In the Destination Number Format field, select `+E.164`.
3. For SIP Transport Protocol, select TCP.
4. In the SIP Region field, select your region.
:::

:::step{title="Configure outbound settings"}
1. Select the Outbound tab.
2. In the Outbound Voice Profile field, select or create an outbound voice profile.
:::

:::step{title="Assign phone number"}
1. Select the Numbers tab.
2. Assign your purchased phone number to this SIP connection.
:::
::::

:::callout{intent="warning"}
After setting up your Telnyx SIP trunk, follow the [SIP trunking guide](/guides/elevenagents-phone-numbers-sip-trunking) to complete the configuration in ElevenLabs.
:::

:::callout{intent="note"}
Telnyx inbound trunks don’t use digest authentication, only fill in those credentials for outbound calls and if your Telnyx trunk requires it.
:::

## Related pages

- [Administration](./administration-index.md)
- [API reference](./api-reference-index.md)
- [Changelog](./changelog-index.md)
- [ElevenAgents](./elevenagents-index.md)
- [ElevenAPI](./elevenapi-index.md)
- [ElevenCreative](./elevencreative-index.md)
- [ElevenLabs Documentation Docs](../index.md)
- [General Troubleshooting FAQ](./troubleshooting-index.md)
- [General Website FAQ](./website-index.md)
- [Help Center](./help-center-2-index.md)

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