# What is your refund policy?

You are eligible for a refund if a request is filed within 14 days of payment and no credit quota was used in the period for which you are seeking the refund.

For details on how to request a refund, see [How can I request a refund?](/guides/help-center-8-account-cancellation-refunds-how-can-i-request-a-refund)

## Related pages

- [Administration](./administration-index.md)
- [API reference](./api-reference-index.md)
- [Changelog](./changelog-index.md)
- [ElevenAgents](./elevenagents-index.md)
- [ElevenAPI](./elevenapi-index.md)
- [ElevenCreative](./elevencreative-index.md)
- [ElevenLabs Documentation Docs](../index.md)
- [General Troubleshooting FAQ](./troubleshooting-index.md)
- [General Website FAQ](./website-index.md)
- [Help Center](./help-center-2-index.md)

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