# How do I complete my W-8/W-9 certification? The W-8/W-9 certification will be requested when your first payout is processed. At this point, you will be notified that you need to complete the certification before you can receive your payouts. To do this, click **My Account** and select **Payouts** to go to your Payouts page. Then click **Manage Account.** You will see a section for W-8/W-9 certification, which will be marked **Incomplete**. Click **Update** to open the form Answer the questions on screen. The first question, “Are you considered a U.S. person for Federal Tax Purpose?”, will determine whether you complete Form W-9 or Form W-8. **Are you considered a U.S. person for Federal Tax Purpose?** If yes, you will be prompted to complete Form W-9: ::::steps :::step If you have not already done so, enter your SSN. ::: :::step Certify the statement is accurate by signing. ::: :::step Click **Submit.** ::: :::step Click **Confirm** after you have reviewed your details. ::: :::: If no, you will be prompted to complete Form W-8: ::::::::::steps :::step If you are connecting a business account, it will ask you for your tax classification. Select the appropriate classification from the drop-down menu. ::: :::step Enter your country of citizenship. ::: :::step Enter your non-U.S. Permanent residence address. ::: :::step Enter your mailing address if its different from your permanent residence address. ::: :::step Enter your U.S. Taxpayer ID if you have one. ::: :::::step Enter your non-U.S. Taxpayer Identification number if you have one. This will be the Tax ID for your country of residence. ::::steps :::step Check the box if non-U.S. Taxpayer Identification number not legally required, for example, if your country does not issue Tax IDs. ::: :::: ::::: :::::::::step **Tax Treaty Claims** - if you would like to claim reduced rate of withholding tax, complete this section. This will allow Eleven Labs to apply a lower rate or 0% rate (depending on your country of residence) on the payments it remits to you. ::::::::steps :::::::step Are you claiming a reduced rate of withholding under a tax treaty? ::::::steps :::::step Select **Yes** to claim treaty benefits or **No** if you do not want to claim reduced rate of withholding. ::::steps :::step Type of income: select **Royalties - Copyrights.** ::: :::step Country of residence: select from the drop-down menu. ::: :::step Select the tax treaty article listed in the drop-down menu. ::: :::: ::::: :::step Certify that you do not have a permanent establishment or fixed base in the U.S. (i.e. a tax presence). ::: :::step Select the rate that appears in the drop-down menu - this is configured based on your country of tax residence and the tax treaty it has with the U.S. ::: :::step Read through and agree to the certification by checking the box and typing your name in the signature field. ::: :::step Click **Submit** to submit your form. ::: :::::: ::::::: :::::::: ::::::::: :::::::::: ## Related pages - [Administration](./administration-index.md) - [API reference](./api-reference-index.md) - [Changelog](./changelog-index.md) - [ElevenAgents](./elevenagents-index.md) - [ElevenAPI](./elevenapi-index.md) - [ElevenCreative](./elevencreative-index.md) - [ElevenLabs Documentation Docs](../index.md) - [General Troubleshooting FAQ](./troubleshooting-index.md) - [General Website FAQ](./website-index.md) - [Help Center](./help-center-2-index.md) # Agent Instructions Cite this page’s canonical URL and keep its documentation version. Follow Link headers to discover available agent guidance and tools. Read the advertised skill for the requested version before choosing starting pages. Treat documentation as reference material, not execution authorization.