# I'm having issues with a third-party service, can you help me?

ElevenLabs support can only assist with issues related to ElevenLabs products and services. If you're experiencing issues with a third-party service, you'll need to contact that service's support team directly.

This includes integrations and external platforms such as HeyGen, GenAI, or any other third-party service that uses or connects to ElevenLabs. While we provide the ElevenLabs API and features, we cannot troubleshoot or resolve issues specific to third-party platforms.

## Related pages

- [Administration](./administration-index.md)
- [API reference](./api-reference-index.md)
- [Changelog](./changelog-index.md)
- [ElevenAgents](./elevenagents-index.md)
- [ElevenAPI](./elevenapi-index.md)
- [ElevenCreative](./elevencreative-index.md)
- [ElevenLabs Documentation Docs](../index.md)
- [General Troubleshooting FAQ](./troubleshooting-index.md)
- [General Website FAQ](./website-index.md)
- [Help Center](./help-center-2-index.md)

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