# Microsoft Entra SAML SSO Microsoft Entra SAML SSO lets workspace members sign in to ElevenLabs through a Microsoft Entra ID (formerly Azure AD) enterprise application. :::callout{intent="info"} SSO is available for Enterprise workspaces. Only Workspace admins can configure SSO settings. ::: :::callout{intent="warning"} ElevenLabs supports Service Provider (SP) initiated SAML SSO. To start sign-in, use `https://elevenlabs.io/app/sign-in?use_sso=true`. You can add `email=user@example.com` as a query parameter to prefill the email field. ::: :::callout{intent="note"} Microsoft Entra is only supported through SAML. OIDC with Microsoft Entra is not recommended and can cause sign-in issues. ::: ## Prerequisites - An Enterprise ElevenLabs workspace. - Workspace admin access in ElevenLabs. - Admin access in the Microsoft Entra admin center. - A verified email domain in ElevenLabs for the users who will sign in through Microsoft Entra. ## Set up Microsoft Entra SAML SSO :::::steps :::step{title="Open SSO settings in ElevenLabs"} Go to **Workspace settings** > **Security & SSO**. ::: :::step{title="Verify your email domain"} Under **User Auto Provisioning**, verify the email domain your Microsoft Entra users will sign in with. Enter the domain (subdomains are allowed), then follow the prompts to confirm ownership. Optionally enable auto-provisioning so users with a matching email domain automatically join your workspace. ElevenLabs bulk domain verification dialog ::: :::step{title="Select SAML as the SSO provider"} In **SSO Provider**, select **SAML**. Copy the **Service Provider Entity Id** and **Redirect URL** values. You will use these values in Microsoft Entra. ::: :::step{title="Create a Microsoft Entra enterprise application"} In the Microsoft Entra admin center, open your directory **Overview**, then click **Add** > **Enterprise application**. Microsoft Entra Overview Add menu with Enterprise application selected On **Browse Microsoft Entra App Gallery**, click **Create your own application**. Microsoft Entra App Gallery with Create your own application ::: :::step{title="Name the application"} Enter a name (for example, `ElevenLabs`), select **Integrate any other application you don’t find in the gallery (Non-gallery)**, then click **Create**. Microsoft Entra Create your own application panel with a non-gallery app ::: :::step{title="Start single sign-on setup"} On the application **Overview**, under **Getting Started**, select **Set up single sign on** > **Get started**. Microsoft Entra enterprise application Getting Started with Set up single sign on Select **SAML** as the single sign-on method. Microsoft Entra Select a single sign-on method with SAML ::: ::::step{title="Configure basic SAML settings"} In **Basic SAML Configuration**, configure the app with the values from ElevenLabs: - Set **Identifier (Entity ID)** to the ElevenLabs **Service Provider Entity Id**. - Set **Reply URL (Assertion Consumer Service URL)** to the ElevenLabs **Redirect URL**. - Leave **Sign on URL** blank. ElevenLabs uses SP-initiated SSO. Click **Save**. Microsoft Entra Basic SAML Configuration with Identifier and Reply URL :::callout{intent="note"} For [data residency](/guides/overview-administration-data-residency) environments, use `https://.residency.elevenlabs.io/__/auth/handler` as the Reply URL, replacing `` with your region code. ::: :::: ::::step{title="Configure the Name ID claim"} In **Attributes & Claims**, edit the **Unique User Identifier (Name ID)** claim: - Set **Name identifier format** to **Email address**. - Set **Source** to **Attribute**. - Set **Source attribute** to the field that contains the email address for all users. This is usually `user.mail`, but may be `user.userprincipalname`. Click **Save**. :::callout{intent="note"} Choose the attribute that holds an email address for every user. If `user.mail` is not populated for all of your users, use `user.userprincipalname` instead. ::: Microsoft Entra Manage claim with Email address format and user.mail source attribute :::: :::step{title="Download the signing certificate"} In **SAML Certificates**, next to **Certificate (Base64)**, click **Download**. Open the downloaded file in a text editor. Microsoft Entra SAML Certificates with Certificate Base64 download ::: :::step{title="Assign users or groups"} Open the app’s **Users and groups**, then assign the users or groups that should be able to sign in to ElevenLabs. Microsoft Entra Add Assignment users list ::: :::step{title="Add the Entra certificate to ElevenLabs"} In ElevenLabs, click **Add Certificate**. Paste the full PEM certificate from the Base64 file, including `-----BEGIN CERTIFICATE-----` and `-----END CERTIFICATE-----`, then click **Add**. ElevenLabs Add X509 Certificate dialog ::: :::step{title="Copy Entra identity provider values into ElevenLabs"} In the Microsoft Entra **Set up** section, copy the identity provider values into ElevenLabs: - Use the **Microsoft Entra Identifier** for **Identity Provider Entity Id**. - Use the **Login URL** for **Identity Provider Sign-In URL**. Microsoft Entra set up values showing Login URL and Microsoft Entra Identifier ::: :::step{title="Add your allowed email domain"} In ElevenLabs, click **Add Domain** and select the verified domain that matches the email domain of your Microsoft Entra users. ElevenLabs Add allowed email domains dialog ::: :::step{title="Save the SSO provider"} Review the configuration, select **I acknowledge this change will log out users currently using SSO**, then click **Update SSO**. ::: ::::: ## Field mappings Use this table to map Microsoft Entra SAML settings to ElevenLabs SSO fields. | Microsoft Entra field or location | ElevenLabs field | Value to use | | ---------------------------------------------- | --------------------------------- | ----------------------------------------------------------------------------------------- | | **Sign-in method** | **SSO Provider** | `SAML` | | **Identifier (Entity ID)** | **Service Provider Entity Id** | Use the ElevenLabs value, for example `https://elevenlabs.io` | | **Reply URL (Assertion Consumer Service URL)** | **Redirect URL** | Use the ElevenLabs value, for example `https://elevenlabs.io/__/auth/handler` | | **Microsoft Entra Identifier** | **Identity Provider Entity Id** | Entra issuer, for example `https://sts.windows.net/{tenant-id}/` | | **Login URL** | **Identity Provider Sign-In URL** | Entra SAML sign-in URL, for example `https://login.microsoftonline.com/{tenant-id}/saml2` | | **Certificate (Base64)** | **Certificate** | Entra token signing certificate in valid PEM format | | **Name ID format** | No manual config required | Set to **Email address** | | **Name ID source attribute** | No manual config required | Field containing the user’s email, usually `user.mail` (or `user.userprincipalname`) | | User or app email domain in Microsoft Entra | **Domain** | Must match a verified ElevenLabs domain, for example `company.com` | ## Troubleshooting :::accordion{title="Microsoft Entra shows a successful sign-in, but ElevenLabs says unable to sign in"} Check the browser Network response for `accounts:signInWithIdp`. Microsoft Entra sign-in logs only confirm that Entra authenticated the user. ElevenLabs can still reject the SAML response if the assertion values do not match the SSO configuration. ::: :::accordion{title="INVALID_IDP_RESPONSE: Error when parsing certificate"} The browser Network response may show `INVALID_IDP_RESPONSE: Error when parsing certificate`. Remove the certificate from ElevenLabs, then re-add the Entra **Certificate (Base64)** in valid PEM format. Do not use an LLM to format the certificate. Open the Base64 certificate in a text editor and copy it exactly, including `-----BEGIN CERTIFICATE-----` and `-----END CERTIFICATE-----`. ::: :::accordion{title="Unable to login with saml.workspace... or user mismatch errors"} Make sure Microsoft Entra sends the user’s email address as the `NameID`. In **Attributes & Claims**, set the **Unique User Identifier (Name ID)** claim **Name identifier format** to **Email address** and **Source attribute** to the field that contains the email address for all users (usually `user.mail`, or `user.userprincipalname` if `user.mail` is not populated). Inside the `` field of the SAML response, `` must be the user’s email address. ::: :::accordion{title="Which Microsoft Entra values should I use?"} Use the **Microsoft Entra Identifier** for **Identity Provider Entity Id**, the **Login URL** for **Identity Provider Sign-In URL**, and the **Certificate (Base64)** for **Certificate**. ::: ## Related pages - [Administration](./administration-index.md) - [API reference](./api-reference-index.md) - [Changelog](./changelog-index.md) - [ElevenAgents](./elevenagents-index.md) - [ElevenAPI](./elevenapi-index.md) - [ElevenCreative](./elevencreative-index.md) - [ElevenLabs Documentation Docs](../index.md) - [General Troubleshooting FAQ](./troubleshooting-index.md) - [General Website FAQ](./website-index.md) - [Help Center](./help-center-2-index.md) # Agent Instructions Cite this page’s canonical URL and keep its documentation version. Follow Link headers to discover available agent guidance and tools. 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