# SCIM

## Overview

:::callout{intent="info"}
SCIM is available for **Enterprise** workspaces. Only **Workspace Admins** can configure these settings.
:::

## Prerequisites

- An Enterprise ElevenLabs workspace.
- Workspace admin access in ElevenLabs.
- [SSO configured](/guides/overview-administration-workspaces-sso) for your workspace. Most identity providers require an existing SSO app integration to attach SCIM provisioning to.

## Set up SCIM

:::::steps
:::step{title="Open SCIM settings"}
Go to **Workspace settings** > **Security & SSO** > **SCIM**.
:::

::::step{title="Generate a token"}
Click **Generate Token**. Copy the **Base URL** and **Bearer token** immediately.

:::callout{intent="warning"}
The token is only shown once. If you lose it, you must generate a new one, which will invalidate the previous token and disconnect any currently configured IdP provisioning.
:::
::::

:::step{title="Configure your identity provider"}
In your IdP SCIM/Provisioning configuration:

- Set the **SCIM Endpoint/Connector URL** to the Base URL copied from ElevenLabs.
- Set the authentication mode to **HTTP Bearer Token** and paste your token.

For provider-specific instructions, see [Setup by Identity Provider](/guides/overview-administration-workspaces-sso-scim#setup-by-identity-provider).
:::
:::::

:::callout{intent="note"}
When a user is removed or deactivated in your IdP, their ElevenLabs workspace access is revoked. Their historical activity in the workspace is retained.
:::

## Capabilities

ElevenLabs supports the SCIM 2.0 protocol with the following capabilities:

| Feature                                     | Supported? | Details                                                    |
| ------------------------------------------- | ---------- | ---------------------------------------------------------- |
| **Discovery Endpoints**                     | ✅ Yes      | `/ServiceProviderConfig`, `/Schemas`, `/ResourceTypes`     |
| **Users**                                   | ✅ Yes      | `GET`, `POST`, `PUT`, `PATCH`, `DELETE`                    |
| **Updating a user’s primary email address** | ❌ No       |                                                            |
| **Groups**                                  | ✅ Yes      | `GET`, `POST`, `PUT`, `PATCH`, `DELETE`                    |
| **Search**                                  | ✅ Yes      | `GET` with `?filter` or `POST` to `/.search`               |
| **Pagination**                              | ✅ Yes      | Supports `startIndex` and `count`                          |
| **Bulk Operations**                         | ✅ Yes      | `Max operations per request: 100`, `Max payload size: 1MB` |
| **Attribute filtering**                     | ✅ Yes      | Supports `attributes` and `excludedAttributes`             |
| **Sorting**                                 | ❌ No       | `sortBy` and `sortOrder` are ignored when querying         |

## Supported attributes

- **Users**: `userName`, `name`, `emails`, `active`, `externalId`
- **Groups**: `displayName`, `members`, `externalId`

:::callout{intent="warning"}
Email address changes are not supported through SCIM. Updating a user’s primary email in your IdP can cause SCIM sync failures for that user.
:::

## Setup by Identity Provider

:::::accordion{title="Microsoft Entra ID setup"}
::::steps
:::step{title="Open provisioning settings"}
In the Microsoft Entra admin center, select your ElevenLabs app, then open **Provisioning**.
:::

:::step{title="Set provisioning mode"}
Set **Provisioning Mode** to **Automatic**.
:::

:::step{title="Add SCIM credentials"}
In **Admin Credentials**:

- Set **Tenant URL** to your ElevenLabs SCIM Base URL.
- Set **Secret Token** to your ElevenLabs Bearer token.
:::

:::step{title="Test and enable provisioning"}
Click **Test Connection**, save the configuration, then set **Provisioning Status** to **On** when ready.
:::
::::
:::::

:::::accordion{title="Okta setup"}
::::steps
:::step{title="Create or open a custom app integration"}
Open the ElevenLabs app that is used for SSO sign-in and go to **General**.
:::

:::step{title="Enable SCIM on the app"}
Click **Edit** in **App Settings**, then set **Provisioning** to **SCIM**.
:::

:::step{title="Configure SCIM connection"}
In **Provisioning** > **Settings** > **Integration**:

- Set the **SCIM connector base URL** to your ElevenLabs SCIM Base URL.
- Choose the provisioning actions your workspace needs (for example, push new users, push profile updates, and push groups), then run **Test Connector Configuration** and save.
- Set **Authentication Mode** to **HTTP Header**.
- Paste your ElevenLabs Bearer token in the **Authorization** field.
- Click **Save**
:::
::::
:::::

:::::accordion{title="OneLogin setup"}
::::steps
:::step{title="Open your app settings"}
In OneLogin Admin, open your ElevenLabs app.
:::

:::step{title="Add SCIM credentials in Configuration"}
In the **Configuration** tab:

- Set **SCIM Base URL** to your ElevenLabs SCIM Base URL.
- Set **SCIM Bearer token** to your ElevenLabs Bearer token.
:::

:::step{title="Enable API connection"}
Go to **Provisioning** and check “Enable provisioning” for the app.
:::
::::
:::::

## Related pages

- [Administration](./administration-index.md)
- [API reference](./api-reference-index.md)
- [Changelog](./changelog-index.md)
- [ElevenAgents](./elevenagents-index.md)
- [ElevenAPI](./elevenapi-index.md)
- [ElevenCreative](./elevencreative-index.md)
- [ElevenLabs Documentation Docs](../index.md)
- [General Troubleshooting FAQ](./troubleshooting-index.md)
- [General Website FAQ](./website-index.md)
- [Help Center](./help-center-2-index.md)

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