January 16, 2025
Product
Section titled “Product”Agents Platform
Section titled “Agents Platform”- Additional languages: Add a language dropdown to your widget so customers can launch conversations in their preferred language. Learn more here.
- End call tool: Let the agent automatically end the call with our new “End Call” tool. Learn more here
- Flash default: Flash, our lowest latency model, is now the default for new agents. In your agent dashboard under “voice”, you can toggle between Turbo and Flash. Learn more about Flash here.
- Privacy: Set concurrent call and daily call limits, turn off audio recordings, add feedback collection, and define customer terms & conditions.
- Increased tool limits: Increase the number of tools available to your agent from 5 to 15. Learn more here.