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Get knowledge base document

GET https://api.elevenlabs.io/v1/convai/knowledge-base/

Get details about a specific documentation making up the agent's knowledge base

Reference: https://elevenlabs.io/docs/api-reference/knowledge-base/get-document

  • https://api.elevenlabs.io (Production, default)
  • https://api.us.elevenlabs.io (Production US)
  • https://api.eu.residency.elevenlabs.io (Production EU)
  • https://api.in.residency.elevenlabs.io (Production India)
  • https://api.sg.residency.elevenlabs.io (Production Singapore)
  • documentation_id (string, required) — The id of a document from the knowledge base. This is returned on document addition.
  • agent_id (string, optional, default: )

Successful Response

  • conversational_ai_knowledge_base_documents_get_Response_200
    • type: url (GetKnowledgeBaseURLResponseModel)
      • access_info (ResourceAccessInfo, required)
      • extracted_inner_html (string, required)
      • id (string, required)
      • metadata (KnowledgeBaseDocumentMetadataResponseModel, required)
      • name (string, required)
      • supported_usages (list of enum, required)
        • Allowed values: prompt, auto
      • url (string, required)
      • auto_sync_info (AutoSyncInfo, optional, nullable)
      • content_format (enum, optional, default: html) — Canonical representation of a knowledge base document's stored content. HTML is the legacy default; documents created before this field existed are interpreted as HTML.
        • Allowed values: html, markdown
      • folder_parent_id (string, optional, nullable) — The ID of the parent folder, or null if the document is at the root level.
      • folder_path (list of KnowledgeBaseFolderPathSegmentResponseModel, optional) — The folder path segments leading to this entity, from root to parent folder.
    • type: file (GetKnowledgeBaseFileResponseModel)
      • access_info (ResourceAccessInfo, required)
      • extracted_inner_html (string, required)
      • filename (string, required)
      • id (string, required)
      • metadata (KnowledgeBaseDocumentMetadataResponseModel, required)
      • name (string, required)
      • supported_usages (list of enum, required)
        • Allowed values: prompt, auto
      • auto_sync_info (AutoSyncInfo, optional, nullable)
      • content_format (enum, optional, default: html) — Canonical representation of a knowledge base document's stored content. HTML is the legacy default; documents created before this field existed are interpreted as HTML.
        • Allowed values: html, markdown
      • external_sync_info (ExternalFileSyncInfo, optional, nullable) — Tracks the link back to the original file in an external source.
      • folder_parent_id (string, optional, nullable) — The ID of the parent folder, or null if the document is at the root level.
      • folder_path (list of KnowledgeBaseFolderPathSegmentResponseModel, optional) — The folder path segments leading to this entity, from root to parent folder.
      • is_frozen (boolean, optional, default: false)
      • refresh_status (FileRefreshStatus, optional, nullable) — In-flight or last refresh state for an externally-synced file. Used by clients to render sync progress and disable re-sync while a refresh is queued or processing.
    • type: text (GetKnowledgeBaseTextResponseModel)
      • access_info (ResourceAccessInfo, required)
      • extracted_inner_html (string, required)
      • id (string, required)
      • metadata (KnowledgeBaseDocumentMetadataResponseModel, required)
      • name (string, required)
      • supported_usages (list of enum, required)
        • Allowed values: prompt, auto
      • content_format (enum, optional, default: html) — Canonical representation of a knowledge base document's stored content. HTML is the legacy default; documents created before this field existed are interpreted as HTML.
        • Allowed values: html, markdown
      • folder_parent_id (string, optional, nullable) — The ID of the parent folder, or null if the document is at the root level.
      • folder_path (list of KnowledgeBaseFolderPathSegmentResponseModel, optional) — The folder path segments leading to this entity, from root to parent folder.
    • type: folder (GetKnowledgeBaseFolderResponseModel)
      • access_info (ResourceAccessInfo, required)
      • children_count (integer, required)
      • document_count (integer, required) — Number of non-folder documents anywhere in this folder's subtree (recursive). Counting stops past 1000;
      • id (string, required)
      • metadata (KnowledgeBaseDocumentMetadataResponseModel, required)
      • name (string, required)
      • supported_usages (list of enum, required)
        • Allowed values: prompt, auto
      • active_sync_job (KbExternalSyncJob, optional, nullable) — Most recent (in-flight or terminal) external sync job for this folder, if any. Used by clients to render sync progress.
      • auto_sync_info (AutoSyncInfo, optional, nullable)
      • external_sync_info (ExternalFolderSyncInfo, optional, nullable) — Metadata for a KB folder that mirrors an external source folder.
      • folder_parent_id (string, optional, nullable) — The ID of the parent folder, or null if the document is at the root level.
      • folder_path (list of KnowledgeBaseFolderPathSegmentResponseModel, optional) — The folder path segments leading to this entity, from root to parent folder.
      • is_frozen (boolean, optional, default: false)

Validation Error

  • detail (list of ValidationError, optional)
  • is_creator (boolean, required) — Whether the user making the request is the creator of the agent
  • creator_name (string, required) — Name of the agent's creator
  • creator_email (string, required) — Email of the agent's creator
  • role (enum, required) — The role of the user making the request
    • Allowed values: admin, editor, commenter, viewer
  • anonymous_access_level_override (enum, optional, nullable) — The access level for anonymous users. If None, the resource is not shared publicly.
    • Allowed values: admin, editor, commenter, viewer
  • access_source (enum, optional, nullable) — Why the requesting user has access to this resource. 'creator' = caller is the owner. 'explicit' = caller (or one of their workspace groups) is listed in role_to_group_ids beyond the workspace-wide everyone group. 'workspace_default' = the workspace-wide everyone group is listed in role_to_group_ids (every non-anon workspace member, including admins, sees this resource). 'workspace_admin' = caller is a workspace admin and the admin seat is the only path to access; reserved for docs nobody else can see. Lets the UI disclose why an admin-bypass viewer sees a doc that wasn't explicitly shared with them.
    • Allowed values: creator, explicit, workspace_admin, workspace_default
  • created_at_unix_secs (integer, required)
  • last_updated_at_unix_secs (integer, required)
  • size_bytes (integer, required)
  • minimum_frequency_days (integer, optional, default: 7) — Minimum frequency (in days) at which the document is refreshed. The actual interval may be shorter, never longer.
  • auto_remove (boolean, optional, default: false) — Whether to remove the document if the URL becomes unavailable
  • auto_discover (boolean, optional, default: false) — Whether new pages discovered during a refresh are crawled and added. Set from the owning crawl job at creation; the crawl job remains the source of truth for the discovery logic.
  • consec_failures (integer, optional, default: 0) — Number of consecutive sync failures
  • next_refresh_by (integer, optional, nullable) — Unix timestamp for the next scheduled sync or None (in case of folders)
  • id (string, required)
  • name (string, required, nullable)

Tracks the link back to the original file in an external source.

  • type (enum, required) — Provider identifier
    • Allowed values: google_drive
  • source_entity_id (string, required) — Entity ID in the external system
  • integration_connection_id (string, required) — Integration connection instance ID
  • source_parent_entity_id (string, required) — Folder ID in the external system this file was synced from
  • source_mime_type (string, required) — Original MIME type in the external system
  • source_modified_time (string, required) — Last modified time from the external system
  • root_folder_id (string, optional, nullable) — KB folder ID of the sync root, used to query all entities under a sync tree

In-flight/last refresh state for an externally-synced KB file.

  • status (enum, optional, default: queued)
    • Allowed values: queued, processing, succeeded, failed, skipped, cancelled
  • enqueued_at (integer, optional, nullable)
  • started_at (integer, optional, nullable)
  • completed_at (integer, optional, nullable)
  • last_synced_at (integer, optional, nullable)
  • error_message (string, optional, nullable)
  • type (enum, required)
    • Allowed values: google_drive
  • folder_id (string, required)
  • integration_connection_id (string, required)
  • triggered_by (enum, required)
    • Allowed values: on_demand, on_connect, auto
  • updated_at (integer, required)
  • id (string, required)
  • created_at (integer, required)
  • status (enum, optional, default: queued)
    • Allowed values: queued, processing, succeeded, failed, skipped, cancelled
  • sync_type (enum, optional, nullable)
    • Allowed values: full, incremental
  • items_identified (integer, optional, default: 0)
  • items_processed (integer, optional, default: 0)
  • error_message (string, optional, nullable)
  • started_at (integer, optional, nullable)
  • completed_at (integer, optional, nullable)

Metadata for a KB folder that mirrors an external source folder.

  • type (enum, required) — Provider identifier
    • Allowed values: google_drive
  • source_entity_id (string, required) — Entity ID in the external system
  • integration_connection_id (string, required) — Integration connection instance ID
  • root_folder_id (string, optional, nullable) — KB folder ID of the sync root. None means this folder is the root.
  • sync_cursor (string, optional, nullable) — Opaque cursor for incremental sync, interpreted by the provider
  • last_sync_at (integer, optional, nullable) — Unix timestamp of last completed sync
  • loc (list of ValidationErrorLocItems, required)
  • msg (string, required)
  • type (string, required)

Response

JSON
{
  "access_info": {
    "access_source": "creator",
    "creator_email": "john.doe@example.com",
    "creator_name": "John Doe",
    "is_creator": true,
    "role": "admin"
  },
  "auto_sync_info": {
    "auto_discover": false,
    "auto_remove": false,
    "consec_failures": 0,
    "minimum_frequency_days": 7,
    "next_refresh_by": 1
  },
  "content_format": "html",
  "extracted_inner_html": "string",
  "folder_parent_id": "string",
  "folder_path": [
    {
      "id": "string",
      "name": "string"
    }
  ],
  "id": "string",
  "metadata": {
    "created_at_unix_secs": 1,
    "last_updated_at_unix_secs": 1,
    "size_bytes": 1
  },
  "name": "string",
  "supported_usages": [
    "auto"
  ],
  "type": "string",
  "url": "string"
}

SDK Code

TypeScript
import { ElevenLabsClient } from "@elevenlabs/elevenlabs-js";

async function main() {
    const client = new ElevenLabsClient();
    await client.conversationalAi.knowledgeBase.documents.get("21m00Tcm4TlvDq8ikWAM", {});
}
main();
Python
from elevenlabs import ElevenLabs

client = ElevenLabs()

client.conversational_ai.knowledge_base.documents.get(
    documentation_id="21m00Tcm4TlvDq8ikWAM",
)
Go
package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.elevenlabs.io/v1/convai/knowledge-base/21m00Tcm4TlvDq8ikWAM"

	req, _ := http.NewRequest("GET", url, nil)

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
Ruby
require 'uri'
require 'net/http'

url = URI("https://api.elevenlabs.io/v1/convai/knowledge-base/21m00Tcm4TlvDq8ikWAM")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)

response = http.request(request)
puts response.read_body
Java
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.get("https://api.elevenlabs.io/v1/convai/knowledge-base/21m00Tcm4TlvDq8ikWAM")
  .asString();
PHP
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('GET', 'https://api.elevenlabs.io/v1/convai/knowledge-base/21m00Tcm4TlvDq8ikWAM');

echo $response->getBody();
C#
using RestSharp;

var client = new RestClient("https://api.elevenlabs.io/v1/convai/knowledge-base/21m00Tcm4TlvDq8ikWAM");
var request = new RestRequest(Method.GET);
IRestResponse response = client.Execute(request);
Swift
import Foundation

let request = NSMutableURLRequest(url: NSURL(string: "https://api.elevenlabs.io/v1/convai/knowledge-base/21m00Tcm4TlvDq8ikWAM")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "GET"

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
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