API - Error Code 429
API Error Code 429 can have two response messages: too_many_concurrent_requests or system_busy.
too_many_concurrent_requests
Section titled “too_many_concurrent_requests”If you see the response message too_many_concurrent_requests, this means that you have exceeded the concurrency limit for your subscription.
The concurrency limit (concurrent requests running in parallel) depends on the plan you are on. Below are the current rates for each plan, but please note that we will likely revisit them in the future.
Free: 2
Starter: 3
Creator: 5
Pro: 10
Scale: 15
Business: 15
ElevenAgents has different concurrency limits. For details, please see this article.
system_busy
Section titled “system_busy”If you see the response message system_busy, this means that our services were experiencing high levels of traffic and your request could not be processed. Generally, if you retry the request, it will succeed.