Integrations
Connect Reception.ai to your existing tools and workflows.
Integrations extend what your receptionist can do by connecting it to external services.
Available integrations
Section titled “Available integrations”| Integration | Status | What it does |
|---|---|---|
| Google Calendar | Available | Syncs staff calendars for real-time availability |
| Zapier | Available | Connects your receptionist to 5,000+ apps via Zapier’s MCP server |
| Webhooks | Available | Custom HTTP tools your receptionist can call during conversations |
| MCP Server | Available | Connect custom tool servers for advanced integrations |
Integration scope
Section titled “Integration scope”Each integration can be assigned to your customer-facing receptionist, your business assistant, or both. This lets you keep customer-facing tools separate from internal management tools.
Tier requirements
Section titled “Tier requirements”Some integrations are only available on higher-tier plans:
| Plan | Access |
|---|---|
| Trial | All integrations (during trial period) |
| Basic | Google Calendar only |
| Plus | All available integrations |
| Premium | All available integrations |