Disclosure requirements
Informing end users about your use of ElevenAgents
Overview
Section titled “Overview”Your use of ElevenLabs Agents is subject to our ElevenAgents terms. As outlined in those Terms, you are required to provide clear notice to your end users that:
- They are interacting with AI rather than a human
- Their conversations are being recorded and may be shared with ElevenLabs and its third-party large language model providers
Implementation
Section titled “Implementation”This disclosure must be presented immediately prior to any interaction with ElevenAgents. Common implementation methods include:
- A separate screen or interstitial page
- A pop-up notice
- A persistent banner
- A verbal or pre-recorded disclosure at the start of a voice call
In addition to satisfying our contractual requirements, this approach promotes transparency and builds trust by ensuring users understand the nature of the interaction.
Sample written disclosure language
Section titled “Sample written disclosure language”You should modify this example to reflect your specific use case while maintaining the required disclosures.
Sample verbal disclosure language
Section titled “Sample verbal disclosure language”Hi, I’m an AI assistant. This call may be recorded and shared with service providers for quality assurance and service improvement purposes. For more information, please refer to our privacy policy available at: [insert link].